SportsXtreme Mobile App Privacy Policy

Policy Information & Contact Details

1. Introduction

Welcome to SportsXtreme. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the SportsXtreme mobile application and related services.

2. Information We Collect

This section explains the information SportsXtreme may collect when you create an account or use our services.

3. Sports and Match Information

SportsXtreme may collect, create, process, and display sports-related information to provide match, team, tournament, performance, ranking, and other sports-related features.

4. Photos

Profile photos are stored and delivered by Cloudinary. A profile photo may be visible to other app users with your public player profile. Other photos, if a photo-upload feature is available, are handled according to the feature through which they are shared.

5. Location Information

SportsXtreme may use location information to help users discover nearby clubs and access relevant sports-related information. The type of location information collected depends on the features you choose to use.

Location You Enter: You may enter a city, area, or other location details when creating or updating your profile, team, club, tournament, or sports record. We use this information to display and organize the details you provide and to support relevant location-based features.

Device Location: If you choose to use a feature such as “Current Location” or “Nearby Clubs,” the app may request permission to access your device's location. If you grant permission, we may use your device's location to identify relevant nearby clubs or other supported sports-related results. You may also choose to search for a city or location manually instead.

How Location Information Is Used: Location information is used to provide the location-related features you request and to display relevant sports information. Location details associated with a profile, team, club, tournament, or other sports record may be visible to other users depending on that item's visibility within the app.

Your Choices and Permissions: You can choose to enter a location manually instead of using your current location. You can manage device location permissions through your device settings. If the app provides location-based features, denying location permission may limit those features, but manually entered location information may still be available.

SportsXtreme does not use background location tracking unless such functionality is implemented and appropriately disclosed. The app's actual location access and data handling depend on the features available in the current version.

6. Information Collected Automatically

We may automatically collect technical and usage information about your device and how you interact with the SportsXtreme application to improve performance, security, troubleshooting, and user experience.

7. How We Use Your Information

SportsXtreme may use your information for the following purposes:

• • Create and manage user accounts
• • Provide sports, match, team, and tournament services
• • Display player and team statistics
• • Organize teams, tournaments, and sports-related community activities
• • Use a WhatsApp number provided in the Community section only for sports-related community activities in the app, not for unrelated purposes or marketing
• • Improve and maintain the application
• • Personalize recommendations and user experience
• • Send relevant notifications and updates
• • Provide customer support
• • Prevent fraud, misuse, and security incidents
• • Maintain the security and reliability of our services

8. How We Share Information

We may share information only as reasonably necessary to provide, operate, secure, and improve SportsXtreme, or where required by applicable law.

9. Public Information

Player profiles and sports records are designed to be visible to other app users and may be publicly accessible. A player profile can show the player name, profile photo, sport, team memberships, and statistics. Team membership lists can identify players on a team. Match history can show player names, teams, scores, results, and recorded performance. Tournament pages and leaderboards can show standings and tournament statistics. Do not add information to a profile or sports record that you do not want other users to see.

• • Player name and profile photo
• • Team name and membership
• • Match history, scores, and results
• • Player and team performance statistics
• • Tournament participation and statistics
• • Leaderboard positions

To correct a profile detail, team membership, match entry, or statistic, use the app’s available edit or report controls, or contact sportsXtremeee@gmail.com. Include enough information to locate the record. We will verify the request and correct inaccurate records where appropriate; official match records may require confirmation from the scorer, organizer, or team administrator. Deleting your account does not necessarily remove completed match or tournament records from other participants’ histories; those records may be retained in a de-identified form as described below.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include appropriate security controls, authentication, access controls, and security monitoring.

However, no system or method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Choices and Rights

Depending on the features available and applicable law, you may be able to:

• • Update your profile information
• • Delete or manage uploaded photos where the feature allows
• • Control notification settings
• • Control location permissions and review or request correction or removal of location details you entered
• • Block other users where applicable
• • Request account deletion
• • Request access to, correction of, or deletion of certain personal information where applicable

12. Account Deletion

To delete your account in the app, sign in, open your account or profile settings, choose “Delete account,” and follow the confirmation steps. If you cannot access the app, submit a request at sportsxtreme.com/delete-account or email sportsXtremeee@gmail.com using the email address registered to the account. We will verify that you control the account before deletion; we may contact you for additional verification. A web request is a request for review and does not itself delete the account.

We aim to complete verified deletion requests within 30 days after verification. If an exceptional case or legal requirement delays completion, we will tell you and explain the reason. We delete or de-identify the account profile and contact details, Firebase Authentication account, and personal data linked to the account in our systems. We also remove the account’s Cloudinary profile photo and stored image when processing deletion. We retain only information required for legal compliance, security, fraud prevention, or disputes, and historical match or tournament records needed to preserve other participants’ records; where retained, we remove or replace direct account identifiers where reasonably possible. Backup copies are removed through normal backup rotation, generally within 90 days after deletion.

13. Data Retention

We keep account and profile information while your account is active. Following a verified deletion request, it is deleted within the timeframe described above, except for information we must retain for legal, security, fraud-prevention, or dispute-resolution purposes; restricted retained records are reviewed and deleted when that need ends. Deletion-request details are retained for up to 90 days after the request is completed to document handling, then deleted unless a legal or dispute-related need requires longer retention. Technical security logs are retained for up to 90 days unless needed to investigate a specific incident.

Match scores, results, lineups, and player statistics are retained as long as needed to maintain match history, tournament standings, and participant records. If an account is deleted, we remove direct account identifiers from retained sports records where reasonably possible; match and tournament records may remain visible under a neutral or anonymized player label. Aggregated statistics that do not identify you may be kept without a set end date.

14. Children's Privacy

SportsXtreme is intended for adults aged 18 years or older. We do not knowingly collect personal information from anyone under 18 or direct the app’s services to children. This policy does not claim that the app verifies every user’s age at sign-up.

If we learn that a person under 18 has provided personal information, a parent or guardian can contact us at sportsXtremeee@gmail.com. We will review the report and delete the information and account where required by applicable law.

15. Notifications

SportsXtreme may send notifications relating to match updates, team invitations, tournament activity, follow requests, performance insights, and other relevant service updates.

Users can generally manage notification preferences through the application or their device settings.

16. Third-Party Service Providers

SportsXtreme uses Firebase services to support authentication, data, media, notifications, diagnostics, and app operations. The services below apply where enabled for the app or the relevant feature:

Swipe horizontally to view all columns.

Some third-party providers may process or store information outside India. Where applicable, SportsXtreme will take reasonable steps to handle such processing and transfers in accordance with applicable data protection laws and relevant contractual or other safeguards.

17. Cookies and Similar Technologies

The app uses device and app storage needed for sign-in and core operation. This policy does not describe optional advertising or analytics cookies as part of the mobile app.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.

When we make significant changes, we may provide notice through the SportsXtreme application or another appropriate communication method.

19. Contact Us